Privacy Policy

Our Identity and Contact Details

All bookings, communications, data handling and storage are carried out via our sister company Oceanwide Expeditions.

Your privacy is important to Oceanwide Expeditions, and values your trust and is committed to protecting and safeguarding any personal information you provide. This document complies with the European Regulation GDPR (General Data Protection Regulation) and the Dutch AVG Regulation (Algemene Verordening Gegevensbescherming), effective from 25 May 2018. It outlines how Oceanwide Expeditions uses and processes your personal data, and how you can contact Oceanwide Expeditions regarding your personal data.

Oceanwide Expeditions BV, a company registered in the Netherlands (chamber of commerce number 50590715) and its affiliates, such as Oceanwide Marine Services BV, offer (online) travel-related services through websites, mobile apps, social media, and off-line marketing and sales tools. This Privacy Policy applies to all platforms.

This Privacy Policy is for all direct clients (customers), travel organizations (tour operators, travel agencies, etc.), or anyone providing personal data via the Oceanwide Expeditions websites, applications, or other platforms referencing this policy. We (Oceanwide Expeditions) are the data controllers of your personal data.

Oceanwide Expeditions

Visserijkade 5
4382 ZA Vlissingen
The Netherlands
Telephone: +31 118 410 410
Email: info@oceanwide-expeditions.com
(Please include “Personal Data Request” in the subject for related queries)

Information Oceanwide Expeditions Collects From You

Oceanwide Expeditions collects information based on your engagement with Oceanwide Expeditions, such as:

  • Filling out forms or making inquiries via the Oceanwide Expeditions website (e.g., subscribing to newsletters, sharing photographs, reviews).
  • Registering interest in partnering with Oceanwide Expeditions.
  • Providing information while negotiating or entering into agreements with Oceanwide Expeditions.
  • Corresponding via phone, email, or other channels.

The information Oceanwide Expeditions collects may include:

  • Your name, email address, and phone number.
  • Your marketing preferences.
  • Your IP address, login information, browser details, time zone, and device info.
  • Information about your visit (e.g., pages visited, response times, interaction information).
  • Details shared through social media services, if applicable.

When you make a reservation, Oceanwide Expeditions collects personal information such as your name, address, contact details, payment information, preferences, and guest names. You may also create a user account to manage your reservations.

In addition, completing a reservation requires filling out a personal information form with your passport number, emergency contacts, and medical information.

Why Oceanwide Expeditions Collects Information

  • For internal record-keeping and account creation.
  • To provide travel offers and enter into agreements with you.
  • To fulfill our contractual obligations, including booking administration.
  • For your safety, including medical information for on-board doctors.
  • To contact you regarding our services or in your capacity as part of an organization.
  • To pass your information to necessary third parties (e.g., airlines, hotels, banks).
  • For analytical purposes (e.g., market research, trend analysis).
  • For marketing purposes, such as sending you news about our services or travel offers.
  • To send reminders, reviews, or questionnaires based on your booking.
  • To administer your user account and manage your preferences.
  • For fraud detection and prevention.
  • To improve our services and user experience.

How Does Oceanwide Expeditions Use Social Media?

Oceanwide Expeditions uses social media to promote, improve, and facilitate our services. For example, Oceanwide Expeditions integrate social media plugins on the Oceanwide Expeditions website, allowing you to share information with your social media provider.

When you interact with Oceanwide Expeditions through social media apps, information from your social media profile may be shared with Oceanwide Expeditions. This helps us personalize your experience and improve our services. You may also share photos, reviews, and blogs with Oceanwide Expeditions via social media.

How Does Oceanwide Expeditions Share Your Data with Third Parties?

Oceanwide Expeditions may share your personal data with third parties in the following circumstances:

  • For the Voyage You Booked: Oceanwide Expeditions shares relevant booking details (e.g., names, contact details, preferences) with service providers like airlines, hotels, and authorities.
  • With Competent Authorities: Oceanwide Expeditions discloses data to law enforcement or governmental authorities when legally required.
  • With Service Providers: Oceanwide Expeditions may use data processors to handle data (e.g., for marketing, payments, analysis) on our behalf, under strict confidentiality.

How Does Oceanwide Expeditions Use Mobile Devices?

Oceanwide Expeditions provides a mobile-optimized version of our website that processes your personal data similarly to our desktop version. With your consent, Oceanwide Expeditions may send push notifications regarding your booking.

How Does Oceanwide Expeditions Use Passenger Reviews?

After your voyage, Oceanwide Expeditions may invite you to submit a review. You can choose to display your review anonymously or under a screen name. Reviews may be displayed on our website or social media.

How Does Oceanwide Expeditions Protect Your Personal Data?

Oceanwide Expeditions implements strict security measures to safeguard your personal data from unauthorized access, in accordance with European data protection laws. Only authorized personnel can access your personal data for legitimate purposes.

How Long Does Oceanwide Expeditions Store Your Personal Data?

  • Credit Card Data: Stored for a maximum of 30 days, unless you choose to store it in your account (hashed form).
  • Personal Data for Reservations: Stored for up to 5 years in line with Dutch civil law.
  • Financial Data: Stored for up to 7 years in accordance with Dutch tax laws.
  • Newsletter Data: Stored until you unsubscribe.

How Can You Control the Personal Data You’ve Given to Oceanwide Expeditions?

You have the right to review, update, or delete your personal data. Requests can be made by emailing info@oceanwide-expeditions.com or marketing@oceanwide-expeditions.com. For identification, please include a copy of your ID with your request.

Last updated: 29 May 2026